A non-public hospital going through a police investigation following a affected person’s demise has been given an pressing warning by the care regulator attributable to considerations over affected person security.
The Huntercombe Hospital in Maidenhead, which treats kids with psychological well being wants, was informed it should urgently tackle issues of safety discovered by the Care High quality Fee (CQC) following an inspection in March.
The CQC handed the hospital a proper warning attributable to considerations over failures in the way in which employees had been finishing up observations of susceptible sufferers.
The transfer comes as The Unbiased revealed police are investigating the hospital in relation to the demise of a younger woman earlier this yr.
The supplier has been restricted to filling simply 22 of its 51 beds as a result of considerations.
The hospital was beforehand rated “insufficient” by the CQC in March final yr, then upgraded to “requires enchancment” in July.
Nevertheless, the CQC has now suspended the hospital’s score that means it can’t depend on the latest score being correct due to the considerations raised.
The Huntercombe Group, now owned by the Energetic Care Group, had one other hospital based mostly in Stafford rated “insufficient” earlier this yr.
In a report printed on Thursday, the care watchdog mentioned it had obtained “primarily unfavourable” suggestions from younger individuals on the hospital’s Thames ward, a psychiatric intensive care unit which treats acutely unwell kids.
Commenting on the hospital total, the report mentioned: “Younger individuals informed us that employees didn’t observe the care plans in relation to their degree of observations. They informed us that if there was an incident the employees stopped doing intermittent observations. Employees answerable for shifts on wards requested new employees members to do observations earlier than they understood learn how to do it. Employees needed to ask the younger particular person learn how to perform their observations as they didn’t all the time perceive what was anticipated of them in finishing up completely different ranges of observations.”
It added that not all employees understood the wants of the younger individuals and made “unhelpful” feedback about their psychological well being crises.
“Some younger individuals mentioned they felt that the hospital ought to be shut down. Nevertheless, additionally they felt that there have been some expert employees and that there have been some pleasant actions for them to participate in,” the report mentioned.
In accordance with the CQC, in February the hospital mentioned it had nurse emptiness charges as excessive as 60 per cent and 42 per cent for assist staff. Nevertheless, inspectors mentioned this had improved in March.
The report additionally discovered employees working with younger individuals with consuming issues on two of the hospital’s wards didn’t have sufficient coaching, with solely 20 per cent attending a four-hour consuming dysfunction coaching session.
Karen Bennett-Wilson, head of hospital inspection for the CQC, mentioned: “Once we inspected Huntercombe Hospital Maidenhead, we discovered some enhancements had been made and employees morale has improved in consequence.
“Nevertheless, we nonetheless have numerous severe considerations concerning the security and high quality of care being supplied.”
“Essentially, the hospital didn’t have sufficient competent, expert employees who knew the younger individuals and learn how to take care of them. Employees want correct coaching to make sure they’ll undertake observations robustly to make sure younger individuals are stored protected… In consequence, employees generally left younger individuals unobserved and at occasions needed to ask the younger particular person how they need to assist them and what observations wanted to be carried out. That is utterly unacceptable.”
A spokesperson for Energetic Care Group mentioned: “We’re dissatisfied with the Care High quality Fee’s findings (CQC) following its go to in March 2022, however we stay up for a full inspection in the end.
“The protection and wellbeing of our younger sufferers all the time has been our prime precedence and can stay in order we take learnings from this inspection ahead and do every thing we are able to to handle the suggestions.”
The supplier added it was happy the CQC famous enhancements since July 2021, together with the rise or employees and remodelling of hospital buildings.