McNicoll Automobile Rent is a Enterprise Reporter consumer
By sticking to its key values and never following the group, McNicoll Automobile Rent has constructed itself up from an area every day rental firm to the important thing provider of vehicles and vans in Scotland
In 2006, McNicoll Automobile Rent was acquired from the founder Dick McNicoll. The enterprise consisted of a combination of twenty-two previous vehicles and vans and was a widely known model in Linlithgow, West Lothian, supplying the local people with every day rental hires. Because the acquisition, the enterprise has grown from power to power with the main focus being on offering a platinum, pleasant service to its prospects. In 2014, the enterprise acquired Edinburgh’s Condor Self Drive, one other well-established native firm with the identical values as McNicoll. It then opened its third web site in Newtongrange, Midlothian, to additional enhance its protection and strengthen its maintain on every day leases in central Scotland.
Through the years, the enterprise mannequin has grown to incorporate business firms searching for longer-term hires. By providing the identical high quality of automobiles as nationwide firms and implementing the degrees of service that had been offered to native prospects, it quickly grew to become the go-to firm for short-, medium- and long-term hires within the area.
In 2019, it opened its fourth depot and first key business facility in Livingston, simply off the M8 motorway connecting Edinburgh and Glasgow. It employed employees with expertise throughout the business rent sector to assist develop this facet of the enterprise, and in 2021, it added an additional business web site in Newbridge, Edinburgh, to assist it develop consistent with its targets.
Immediately, it claims it’s the key participant in automobile rent in central Scotland for every day leases and business rent. It’s rated primary for automobile rent on reserving.com and prides itself on giving prospects a high quality of service unprecedented within the tourism automobile rental market. Because of the phenomenal variety of happy prospects leaving critiques, it has a ‘Very good’ score on the positioning.
In its business enterprise, McNicoll has secured key contracts with massive blue-chip organisations and, with a fleet of 1,500 automobiles, supplies a sole provide deal to firms all through the UK.
As a enterprise, it at all times sticks to its values and ensures all prospects obtain a platinum service, whether or not they wish to rent one automobile for a day or 100 automobiles on rent for a four-year contract. This has been a key driver in natural progress through the years, with the corporate doing issues the McNicoll method and never following the group.
When Covid-19 and lockdown hit in March 2020, the corporate labored quickly to place the enterprise in its strongest place earlier than giving again to its prospects. It stopped all fees on buyer automobiles and allowed prospects to maintain the automobiles all through the pandemic, taking an enormous monetary hit. This ensured prospects didn’t have any prices whereas their companies had been closed and that after they had been able to commerce once more, that they had automobiles at their disposal. It additional cemented McNicoll’s relationships with its prospects and created a stream of latest prospects who heard about their method of working.
Since 2020, its ‘on rent’ charge has grown by 170 per cent, and over the previous three years, it has loved a 77 per cent enhance in its turnover. It has allowed the corporate to develop its staffing ranges and enhance its construction.
2022 brings new challenges with the well-publicised scarcity of automobiles within the market, however as a result of model’s calculated foresight, it has gathered a lot of automobiles over the previous 12/18 months whereas limiting disposals. This has allowed McNicoll to assist its present prospects’ wants whereas additionally having sufficient extra inventory to provide the summer season tourism automobile market and hit business progress targets for 2022.
David Stewart, Managing Director of McNicoll, mentioned: “With rising inflation actually affecting people and companies, we’ll proceed to take a look at our enterprise every single day to minimise the influence on our prospects and supply them with the service they anticipate.”
For additional info, go to mcnicollvehiclehire.co.uk
Initially revealed on Enterprise Reporter